close my account

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  worldfinancenetwork · Member · Jun 10, 2021 at 7:47 pm

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  please close my account permanently

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  supernovia · Staff · Jun 10, 2021 at 10:11 pm

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  Hi there, it looks like you opened a fraud dispute on the payment. That would prevent the account from closing since there would be an investigation involved with that. Can you cancel the dispute so we can just refund you instead? You’re currently well within the refund period.

  Then we’d just need to downgrade the site, and you can delete it and close your account from there. Please confirm too that it’s okay for us to downgrade, since you’d lose any progress you’ve made since adding plugins and what not.

  Also, I did notice your site has a bunch of vc_ codes all over it. If you’re refunding because those aren’t working right, note you’d just need the Visual Composer plugin to sort that out.

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  worldfinancenetwork · Member · Jun 11, 2021 at 9:51 am

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  done. can you downgrade and refund.

  aldin

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  worldfinancenetwork · Member · Jun 11, 2021 at 2:26 pm

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  please refund my money.

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  helper-heroponriki · Member · Jun 11, 2021 at 5:25 pm

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  @worldfinancenetwork – thanks for the update! Someone from our Billing Support team will be reaching out to you via email to the email address you have on file for your account and they’ll take over helping you with this.

  Thanks!