Close old account

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  cafenolnol · Member · May 25, 2020 at 1:30 pm

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  I don’t remember my account to send request of close my old website
  I know username but I don’t remember mail associated
  Help me, thanks

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  austinsangs · Member · May 25, 2020 at 2:15 pm

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  Hello @cafenolnol,

  You will have to recover your account first, find more options about account recovery at the link below:
  https://wordpress.com/support/account-recovery/

  If you are unable to use the account recovery form provided at the link (above), please contact the Account Recovery Team directly at

  passwordhelp@wordpress.com

  After recovering your account, you can close your it by following the guide over at the link below:
  https://wordpress.com/support/close-account/

  I have added a modlook tag for staff assistance.

  I hope this helps, feel free to respond if you have any questions : )

  Have a great day!

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  supernovia · Staff · May 25, 2020 at 11:33 pm

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  Hi @cafenolnol, could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers, you’ll need to prove you own it:

  Recover Your Account