Close Old Account

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  virginiampettiz · Member · Apr 4, 2023 at 11:23 pm

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  Hi I want to close an account I made around 10 years ago. I’m unable to request a close because none of the security measures existed when I was actively using the account.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Apr 5, 2023 at 7:38 am

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  Hi there,

  If you can’t provide an email from the email address with which the blog was registered, a transaction ID, or the original activation link, we won’t be able to help you recover the account.

  We have a strict policy to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.

  Thank you for understanding, and please let me know if you have any other questions.