close the account

  • Unknown's avatar
    arenasmatrapps · Member ·

    please help me to close this account

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • kokkieh · Staff ·

    Hi there,

    I see your site used to be on our Business Plan where you had plugins or a custom theme installed.

    Before you can delete that site and close your account, we’ll first need to properly downgrade it back to the free plan. This will remove all plugins and third party themes you still have installed, and there is also a risk that any content you added since you first installed plugins may be lost during this process.

    Even if you plan to delete the site, please confirm that you understand this if you want us to proceed with this process.

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