Closed?

  • Unknown's avatar
    loridr · Member ·

    Hello – I just wrote on this forum about email notifications that I’m having trouble with. When I clicked to submit the new topic, it said the topic is closed. I can’t get at it, which means no one else can either. Did I post it wrong? Can someone please help me out? I need to get my WordPress issue addressed.

    Thank you,
    Lori

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    loridr · Member ·

    I just tried again and cannot get my issue to post in this forum. I’m always polite when asking for help, because I know that you all have a lot on your hands, but this is very frustrating. Please someone help me out.

    Thanks,
    Lori

  • Unknown's avatar
    timethief · Member ·

    Hi there,
    This thread has successfully posted so please provide all the details about the missing email notifications in it.

    You will want to consult https://en.support.wordpress.com/email-notifications/#what-if-the-emails-are-not-getting-through

    Note that I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    loridr · Member ·

    Hi – Thanks for the quick response. I consulted that site at the link, and I’ve done all those things requested. Hopefully this will work. Below is the issue I’m having along with links. Thanks again, Lori

    Hello – I am not receiving daily email notifications from several of the blogs I follow. I hope they are receiving notifications from mine. I am pasting the links again below, but there might be more. If someone can help me out with this it would be greatly appreciated.

    Secrets of Tocil Wood

    https://jillweatherholt.wordpress.com/2015/06/19/the-man-in-the-arena/

    A Gazillion Gold Stars for My Dad!!!!!

    https://wordsfromanneli.wordpress.com/2015/06/23/big-and-black/

  • Unknown's avatar
    brookedot · Member ·

    Hi Lori,

    One thing I would suggest checking is how often you are subscribed to notifications for the sites you follow. You can check/edit this from the following page:
    https://wordpress.com/following/edit/

    If you could also let us know if you are getting some emails but not not all that would be helpful as well.

    Thanks!

  • Unknown's avatar
    loridr · Member ·

    Hi bdukes – Yes, I checked them all before and they are all scheduled for daily notifications. I think it has been a few days for some of those. I still haven’t received any of them as I type this out.

    Thank you.

  • Unknown's avatar
    brookedot · Member ·

    Hi Lori,

    Maybe to rephrase my question. Let’s say you’re subscribed to 10 sites (I’m making things up for the purpose of example) are you getting emails from say 8 of them but not the other 2 or are you getting no emails at all?

    Thanks.

  • Unknown's avatar
    loridr · Member ·

    Hi bdukes,

    Looking back in my email box, I see that I haven’t received any new notifications since last week. The only one I received this week was on Tuesday, and that is a paid for WordPress site (aussalorens.com). So, I’d say it looks like I’m not receiving any .wordpress blog notifications. Since some of them don’t post as often, I didn’t even realize it until you asked. I can’t be sure of the exact date because I didn’t have time to scroll through all of my email box, but it looks like I haven’t received any since somewhere between June 15 & 17.

    I appreciate the help. Let me know if this answers your question. Thanks.

  • Unknown's avatar
    brookedot · Member ·

    Hi Lori,

    I just checked your account and noticed you are blocking all email notifications from WordPress.com ;)

    To allow notifications to be sent you’ll want to visit your account’s notification settings on this page:
    https://wordpress.com/me/notifications

    Uncheck the box at the bottom that says “Block all email updates from blogs you’re following on WordPress.com”. Here is a screenshot of that setting:
    https://cloudup.com/i2F0VHYwEsr

    Once you’ve updated this setting your notifications will return.

  • Unknown's avatar
    loridr · Member ·

    Hi bdukes,

    Thanks for finding that. I’ve been receiving emails from WordPress all along (before this issue). I didn’t even go into that screen to change anything. I wonder how it got changed.

    Anyway, I saved the new setting.

    Thanks again,
    Lori

  • Unknown's avatar
    brookedot · Member ·

    Hi Lori,

    That should resolve it, If you still don’t get our emails let us know :)

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