Closing account

• 

  boformoslo · Member · Sep 17, 2019 at 9:57 am

  • Copy link
  • Add topic to favorites

  Hi. I’ve tried to close/delete the account @boformoslo as the company using it has gone out of business. But I get a fault warning, asking me to contact WordPress support. Can you help me?

• 

  krishnajasti · Member · Sep 17, 2019 at 3:13 pm

  • Copy link

  Hi there,
  You can check out here on how to close an account at https://en.support.wordpress.com/close-account/.
  Anyway, I’ve flagged this thread to staff. They will look into it.

• 

  staff-ozmodiar · Staff · Sep 17, 2019 at 5:08 pm

  • Copy link

  Howdy,

  It appears that there is a Premium Theme purchase on that account that is blocking the deletion process. If you will confirm that you no longer need that theme, I can remove it and you should be able to delete the site/account.