closing account

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  adventureswithkanawebsite · Member · May 5, 2020 at 11:39 pm

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  If i close my account do i still recieve my refund for my plan ?

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  obt28 · Member · May 5, 2020 at 11:55 pm

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  Hello There,

  Thanks for writing in!

  Do you have something you don’t like about WordPress?

  The refund policy states that products can be canceled for a refund within the following time frames: 30 days – all plan purchases and renewals (for example, Personal, Premium, Business, Ecommerce.) see documentation for more info: https://wordpress.com/support/manage-purchases/

  Best,
  obt

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  staff-mckluskey · Staff · May 6, 2020 at 10:53 am

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  Hi @adventureswithkanawebsite,

  I can see several purchases on your account. All have been canceled and refunded, except for the domain charge for adventureswithkana.blog which has been canceled outside of the refund window. This will not be refunded even if you close your account.

  If you’d like to keep the domain, we are still on time to restore it to your account. Let us know how you’d like to proceed.