Closing Account

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  tillersandtravelers · Member · Jan 14, 2021 at 3:09 am

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  I am trying to close my father’s account, as he has passed away. However, his login info is not working and I can not access the account internally. Can you please advise? Thank you.

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  ryrhino00 · Member · Jan 14, 2021 at 4:54 am

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  Hi,

  Sorry for your loss.

  Please follow the directions in this document that is about deceased users.

  https://wordpress.com/support/deceased-user/

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  staff-ozmodiar · Staff · Jan 14, 2021 at 4:28 pm

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  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

  But assuming the site is a WordPress.com site, the best course of action is the link that ryrhino00 has posted above.