Closing account

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  susancoombes · Member · Mar 31, 2022 at 10:28 am

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  I changed the account back in February and removed the bank details as we did not want to renew but you have taken £36 from my credit card. I want this refunded and the account closed

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Mar 31, 2022 at 11:47 am

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  Hello there,

  Many thanks for reaching out.

  I can’t see the domain mentioned on this account. Do you have access to multiple WordPress accounts? If yes, you would need to log into that account and the purchases can be cancelled here: https://wordpress.com/me/purchases

  It’s possible to also seek assistance here: https://wordpress.com/help/contact

  Please also see this guide on how to close an account here: https://en.support.wordpress.com/close-account/

  I hope this helps so far.