Closing account
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I had completely forgotten about this site until it was automatically renewed. I’d like to delete the account and all the services attached to it. How can I be sure that I will not be charged in the future? Can my amount last charged be reversed and refunded please?
The blog I need help with is: (visible only to logged in users)
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What is the URL of the site that was auto-renewed?
Refunds and canceling upgrades
There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
• WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
• The refund period for Domain Registrations and Renewals is 48 hours.
• It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Canceling and refunding purchases http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Canceling domains
It is important to know that canceled domains are not released by the registrar immediately. Also note that there’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.Deleting a site with upgrades https://en.support.wordpress.com/delete-site/#deleting%C2%A0a-site-with-upgrades
This is the support forum for those who have the wordpress.COM free plan. Help! Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/
All sites with upgraded plans like yours include access to live chat support. https://wordpress.com/help/contact At times when all operators are busy or unavailable, you’ll be able to get through to private email support.
https://en.support.wordpress.com/live-chat/I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
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Howdy,
The account you are writing from @mindmapyourevents made its last purchase in 2014. If there’s another domain or account with a more recent purchase let us know the details as TimeTheif has mentioned and we’ll locate the transaction that way.
If you are able to locate the account and would like us to issue a refund please come back and post here. You may also refund transactions yourself from the purchases page at:
https://wordpress.com/me/purchasesTo close a WordPress.com account after canceling all upgrades visit this guide:
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