Closing amount

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  abpre · Member · Jul 8, 2022 at 1:47 pm

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  Close account permanently link takes me to ‘please contact support page’. This takes me to the post on public forum page.

  Please advise what next.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Jul 8, 2022 at 2:33 pm

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  Hi there!

  To do this, we’ll need to downgrade the site abpaudiocomau.wpcomstaging.com first. To downgrade the site, we must confirm that you understand:

  1. Any content (pages, posts, media, comments, etc.) added after adding outside themes and plugins will be lost.

  2. Any custom content created by plugins and themes will not be carried over.

  3. Plugins and third-party themes can no longer be used.

  4. The site will revert to using the old theme.

  Once we revert the site, you’ll be able to delete the site by following the steps here (this is not something we can do for you):

  https://wordpress.com/support/delete-site/

  We can proceed once you’ve confirmed. Once that process has been completed, you’ll be able to close your account which is also not something we can do for you.

  Thanks!

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  abpre · Member · Jul 8, 2022 at 10:56 pm

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  Please downgrade the site – that is fine. Let me know when this is done. Thanks.
  Anthony

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  supernovia · Staff · Jul 9, 2022 at 3:17 am

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  Hi Anthony, thank you for confirming. That’s done and you’re good to go!