closing inactive account for which I was just billed

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  cbgryhnddca1f91d23 · Member · Sep 19, 2020 at 2:20 pm

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  I can’t find a way to close my account. Haven’t used it in more than a year. Just got billed. Help!

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  bizanimesh · Staff · Sep 19, 2020 at 4:15 pm

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  Hi there,

  I have tagged this topic as “modlook” for WordPress staff assistance. They work through all tagged threads every day, replying to the oldest threads first. Someone from the team will get back to you soon. I appreciate your patience and understanding. 🙂

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  staff-blorbo · Staff · Sep 19, 2020 at 7:01 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If you the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged

  As for closing the account, you can following this guide: https://wordpress.com/support/close-account/