Closing my account

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  houseofsuafriedensarbeit · Member · Jul 5, 2021 at 9:13 am

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  Hey there, I already cancelled my Business Plan and now I want to close this account permanently. How can I do that?

  The site I need help with is [visible only to staff] (email visible only to moderators and staff). It is not hosted by WordPress.com, but it is connected with Jetpack.

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  fstat · Staff · Jul 5, 2021 at 12:11 pm

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  Hi there,

  To be able to close your account I need to downgrade your site which was on the Business plan. This process will delete all of that site’s contents so I need your confirmation before proceeding.

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  houseofsuafriedensarbeit · Member · Jul 5, 2021 at 2:21 pm

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  Yes. Please cancel my account permanently and delete all of the site’s contents. Thank you!!

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  staff-doublebassd · Staff · Jul 5, 2021 at 3:55 pm

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  Hi there,

  I was able to downgrade your site successfully.

  You can now permanently close your account by logging in and going to the following link:

  https://wordpress.com/me/account/close

  For more information on closing your account, please visit our support page:

  Close Your Account

  Thanks,