Closing my account

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  csbeverly · Member · Apr 13, 2019 at 7:23 am

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  I haven’t been using my account yet I have been charged with a subscription although I believe have the free website, will the money I have been charged be refunded?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Apr 13, 2019 at 4:11 pm

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  Hi there,

  The account you’ve used to post here has never bought anything from us, and we don’t even have a credit card on file for you which we could charge. If you’ve been charged for a WordPress.com upgrade, it was for a site in another account.

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

  As you’ve since deleted this account I’m closing this thread to further replies.