Closing my account

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  getcreativewithashtondean · Member · May 25, 2020 at 2:09 pm

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  I need to delete my account because I haven’t used it for two years and it’s still taking money from my account. Please help me, I tried closing it but it said there was a problem.

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  austinsangs · Member · May 25, 2020 at 2:46 pm

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  Hello @getcreativewithashtondean,

  Log in to your account and visit the below where you may cancel your plan and request refund:
  https://wordpress.com/me/purchases

  Learn more about the refund policy here:
  https://wordpress.com/support/manage-purchases/#refund-policy

  I hope this helps. Feel free to respond if you have any questions,

  Have a great day!

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  fstat · Staff · May 26, 2020 at 9:52 am

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  Hi there,

  I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.