closing one account
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I need to close one account.
The button I clicked said I could Chat with customer service, and now all it lets me do is go to a forum. So frustrating.The blog I need help with is: (visible only to logged in users)
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The message above won’t let me put in the correct name of the site I want to close. Here is the email message I received. I want to close this account only.
“The WordPress.com Premium plan and custom domain on your site “thewomenwarriors.org” will renew automatically in 30 days. You don’t have to do anything — this is just a reminder.
You will be charged $99 for this renewal on July 4, 2018. The charge will be made on your Amex 3008, and will appear in the statement as WPCHRG.COM
See all your purchases and manage them under your account.Happy WordPressing!”
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Almost 3 hours on Chat going around in circles. Finally asked the person if there was a contest for keeping people on chat, and he/she told be respectful. All I want to do is close a blog site before it auto renews. The online process only allows for closing an entire account. I’m exhausted.
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Hi there,
The button I clicked said I could Chat with customer service, and now all it lets me do is go to a forum.
The plan that includes Live Chat and email support is connected to your joannedgilbert account, which is why that option wasn’t available while you were logged in as jdgilbert18.
Our Happiness Engineers replied to the email sent from your joannedgilbert account yesterday, with information about your upgrades. You are welcome to reply there if you need any further help.
Thanks!
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