Closing our a site and refund
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Our Joganooga.com site needs to be closed down as we just decided not to continue this event. I am not seeing where to stop the auto payment. I also would like to get a refund from the domain and site just paid March 11, but saw it on our April statement. I do not see a phone number for help.
I don’t have a site linked to this WordPress.com account
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Hi, we do not offer phone support, but we’d be happy to help you here.
Taking a look at this, that site belongs to a different account here, not the one you’re currently logged in under.
Perhaps you have more than one account here? If you do not recall the password, we have some options for you at https://wordpress.com/support/account-recovery/
With that said, however, both the domain and paid plan have passed our refund window, so we cannot issue a refund for them: https://wordpress.com/support/refunds/
Once you’re logged in under the correct account, you can disable auto-renew at https://wordpress.com/me/purchases or close down the site now by following the steps at https://wordpress.com/support/delete-site/
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