closing our account and getting a refund for our subscription…

  • Unknown's avatar
    customerservice525574696 · Member ·

    how can i get a refund for our account

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hi there,

    To request for a refund, please login to the account that owns the subscription and follow the steps here.

    It’ll be helpful to share the site address if you require staff assistance on the refund. But make sure you login using the account that owns the subscription to prove the ownership of your account.

    Do let us know if you have further questions, we’ll be glad to help.

  • fstat · Staff ·

    Hi there,

    I’m not seeing any purchases ever made to the account you’re contacting us from.

    Please log in to the account that made the purchase and contact us again to help you with the refund.

  • The topic ‘closing our account and getting a refund for our subscription…’ is closed to new replies.