Closing the WordPress.com account. How do we download files and db?

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  mfsweb1 · Member · Sep 16, 2025 at 12:50 am

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  Hey WordPress.com team,

  Please help us getting our files and database dumps, as we are closing the account and moving our sites away from your hosting platform.

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Sep 16, 2025 at 6:42 am

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  To move a site away from wordpress.com to a third party hosting – https://wordpress.com/support/export/

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  mfsweb1 · Member · Sep 16, 2025 at 2:36 pm

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  Thank you! That doesn’t help, we need to download the template too. Please prepare a dump and the archive with our website to download.

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  staff-happyhelper · Staff · Sep 18, 2025 at 12:04 pm

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  Hi there!

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