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Forums / Closure

Closure

  • Unknown's avatar
    9j49ijr3rjhoj · Member · Mar 24, 2017 at 10:18 am
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    Please can you fully close my account. It’s something I created a long time ago and don’t use. I believe someone is trying to gain access to it by the volume of password rest emails I am reciving. Please can you fully close this entire account and remove all data you have on me.

    Thanks.

  • Unknown's avatar
    dave2swords · Member · Mar 24, 2017 at 11:41 am
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    Hi there
    The account itself cannot be deleted. However there are steps you can take that will will protect you and ensure you do not receive all those emails!

    http://en.support.wordpress.com/deleting-accounts/

    best,
    dave

  • Unknown's avatar
    9j49ijr3rjhoj · Member · Mar 24, 2017 at 11:45 am
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    Hey,

    Thanks for reply, sorry didn’t realise I was posting to a forum. Thought is was a support service.

    Unfortunately that doesn’t suffice and for reasons I would rather not explain I would very much like all of my personal data removed from WordPress. I have every right to request this. If someone knows how I get in contact with a support team to get this actioned I would very much appreciate it.

    Thanks.

  • Unknown's avatar
    timethief · Member · Mar 24, 2017 at 10:15 pm
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    @edawson
    You entered a binding legal contract to register an account here when you agreed to Terms of Service including the account deletion policy.
    http://en.support.wordpress.com/deleting-accounts/

    As all you were required to provide was a valid email address which can be replaced, and as all other information your posted was voluntary the right you claim to have do not exist in law. You can even change your username, if you wish to http://en.support.wordpress.com/change-your-username/

    Here’s how to deactivate your account:
    Although username accounts are not deleted, so you cannot be impersonated and have your reputation affected by anyone registering the same username in the future, there are steps you can take that amount to removing all personal information and result in leaving only a throwaway email address behind. http://en.support.wordpress.com/deleting-accounts/

    1. You can go to My Account->Edit Profile at https://wordpress.com/me/account and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.

    2. To unsubscribe from email sent to you from WordPress.com, go here and click on “Block all subscription emails from WordPress.com”:
    https://wordpress.com/settings/notifications/

    3. To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
    http://www.thebitmill.com/tools/password.html

    4. To hide your Gravatar profile, login and on the bottom right hand corner of your Gravatar profile page you will find a “hide” button visible only to you that you can click. http://en.gravatar.com/support/profile-privacy

    IMPORTANT NOTE: Deleting sites and/or site content or making the site private does not remove indexed content from the SERPs (search engine page results) and we cannot help with that. Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months. To completely remove an entire page from Google search results after it produces a 404 (page not found):
    https://support.google.com/webmasters/answer/6332384?hl=en&ref_topic=1724262&vid=0-635749429504660340-12158368555624983465&rd=1

  • Unknown's avatar
    timethief · Member · Mar 24, 2017 at 10:16 pm
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    Editing: As all you were required to provide was a valid email address which can be replaced, and as all other information you posted was voluntary the right you claim to have does not exist in law. You can even change your username, if you wish to http://en.support.wordpress.com/change-your-username/

  • Unknown's avatar
    supernovia · Staff · Mar 25, 2017 at 12:46 am
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    @edawson here’s what to do. Staff doesn’t do this for you because it is permanent, but you can do it on your own if you’d like:

    x delete your site (done)

    x remove any data from gravatar.com (done)

    o get a throwaway address

    o replace the address at http://wordpress.com/help/contact

    o change your username if you want (the old name will not become available again)

    o change your password to a random string

  • The topic ‘Closure’ is closed to new replies.

Tags

  • deactivate account
  • delete account
  • Remove information from Google
  • wpcomhelp

About this topic

  • In: Support
  • 4 participants
  • 5 replies
  • Last activity 9 years
  • Latest reply from 9j49ijr3rjhoj

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