Closure of extra site I didnt want

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  greataussieoutdoors · Member · Apr 19, 2021 at 8:12 pm

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  Hi,
  I have an extra account om my wordpress I don’t want. I may have inadvertently done this thinking i was updating my software, I put in the details of my business and now the is a charge in my cart and extra site in the list of mu site. I can’t seem to delete or remove it. Can you assist me here please.

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  luanluta · Member · Apr 19, 2021 at 8:20 pm

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  Hello there,

  All the plans can be canceled for a refund within 14 days of purchase or renewal, or 7 days for subscriptions with monthly billing. To learn more about it read this guide:
  https://wordpress.com/support/manage-purchases/#refund-policy

  Simply go to your purchases to obtain a refund:
  https://wordpress.com/me/purchases

  Hope this helps!

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  staff-blorbo · Staff · Apr 19, 2021 at 9:05 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport (at) wordpress (dot) com