cmp

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  yasminehandmade · Member · Jul 3, 2023 at 8:50 pm

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  Hello.
  Even dough I can see the preview of the cmp page I created for the website, my cmp page is not showing anything:

  ‘There has been a critical error on this website.

  Learn more about troubleshooting WordPress.’

  Could you help, please?
  Thank you.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Jul 4, 2023 at 6:46 am

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  Hi there,

  http://yasminehandmade.com/ appears to use the WordPress software and is hosted with another company than WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

  • https://wordpress.org/support/forums/

  To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
  https://support.wordpress.com/com-vs-org/

  That said, it sounds like there’s a plugin on your site which may be causing this issue for you. We do have a guide for troubleshooting plugin problems for WordPress.com sites; feel free to read it in case it can be useful for you too:
  https://en.support.wordpress.com/plugins/solve-problems-with-plugins/