CNAME and NS Records cannot be edited – changing host to Squarespace

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  greenelizabeth2284 · Member · Nov 28, 2014 at 9:13 pm

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  I was wondering why the CNAME (with the asterisk) and the NS Record are locked and cannot be edited. I am trying to move my website over to Squarespace for the past week and have run into many issues. I wrote to SS and they recommend I request that the NS and *CNAME get unlocked so I can direct my site to the new one. Will this impact my domain mapping? Should I try to change these or does it not matter? This is what I have right now:
  Existing DNS Records
  A elizabethgreenwriter.com handled by WordPress.com
  NS elizabethgreenwriter.com handled by WordPress.com
  CNAME *.elizabethgreenwriter.com handled by WordPress.com
  CNAME ezc1qpyynyfbkbclyauz.elizabethgreenwriter.com alias of verify.squarespace.com.
  A http://www.elizabethgreenwriter.com points to 198.185.159.144
  A http://www.elizabethgreenwriter.com points to 198.185.159.145
  A http://www.elizabethgreenwriter.com points to 198.49.23.144
  A http://www.elizabethgreenwriter.com points to 198.49.23.145
  CNAME http://www.elizabethgreenwriter.com alias of ext-cust.squarespace.com.

  My Nameservers are pointing to ns1.wordpress.com and so on becuase I’ve read to keep it that way and I have disabled domain locking and private domain to allow the transfer to go through.

  Am I doing everything right?

  Thank you very much in advance!!

  Best,
  Elizabeth

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 28, 2014 at 9:16 pm

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  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

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  greenelizabeth2284 · Member · Nov 28, 2014 at 9:52 pm

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  I finally got it to work. For the record I don’t think the *CNAME and NS need to be “unlocked” but I’m such a novice at this that it could have been anything that finally got my website to work.

  Anyway, please disregard and thanks timethief for tagging it to staff assistance!

  Elizabeth

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  timethief · Member · Nov 28, 2014 at 11:30 pm

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  Hooray! I’m so happy you accomplished this.

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  pmciano · Member · Dec 1, 2014 at 5:45 pm

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  @greenelizabeth2284

  I’m glad your issue is resolved.

  If you have any more questions, please let us know.