code 500

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  timmeijden · Member · Jun 27, 2023 at 1:49 am

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  Hello,

  I changed my url on the wordpress settings page. Now the site is gone and also can’t find it on bluehost anymore. I do have all the files in my CPanel file manager.

  can someone help me with this please?

  thank you in advance

  The blog I need help with is: (visible only to logged in users)

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  saadahsan · Member · Jun 27, 2023 at 4:11 am

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  Hello there,

  Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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  staff-doublebassd · Staff · Jun 27, 2023 at 4:00 pm

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  Hi there,

  Although we are unable to assist you directly, if you are receiving an HTTP 500 error, this may be able to help:

  https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

  As @saadahsan mentioned, the dotorg forums are better positioned to further assist you with your self-hosted site: https://wordpress.org/support/forum/how-to-and-troubleshooting

  Thanks!

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  timmeijden · Member · Jun 27, 2023 at 4:59 pm

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  I changed something in wordpress and after that I could not get on anymore. so that has nothing to do with my hosting.

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  aisajib · Member · Jun 27, 2023 at 6:04 pm

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  Hi there!

  We suggest contacting your hosting company because your site is on their servers. We can only help if your site is hosted by us at WordPress.com. All WordPress sites that are hosted elsewhere use a different version of WordPress, which is generally known as self-hosted WordPress.org site.

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

  Because your site uses WordPress.org, we are unable to help, so you will either need to contact your hosting company or post on the WordPress.org support forum here: https://wordpress.org/support/forums/

  Regards

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  timmeijden · Member · Jun 27, 2023 at 6:09 pm

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  i found out the problem. changing your url will remove the old one, and because of dns propagation I can not access it atm.