Color Difference in Eleemntor Editor and View

  • Unknown's avatar
    sikaecommerce · Member ·

    In Elementor Editor, I am using yellow and black gradient. But When I click on publish->view, the color changes to grey and black. Why is this happening?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Thanks for reaching out to WordPress.com support and for providing all the necessary details.

    Our ability to assist is somewhat limited as your WordPress site is not hosted on our WordPress.com managed hosting, but is instead hosted via a different hosting provider and using the free open-source version of the software. Our managed hosting only allows us to investigate and fix issues on sites we host directly, so we are unable to fully assist with your specific problem about color changes in Elementor Editor.

    On our WordPress.com managed hosting, we provide full support because we have direct access to the site’s server and environment, allowing us to better diagnose and address issues. You can learn more about our managed hosting here: https://wordpress.com/hosting/

    You also have the option to move your site with just a few clicks by using our Move to WordPress.com plugin:

    WP
    Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. All incompatible plugins deactivated on the self-hosted site. ✅ There is no need to create a site on WordPress.com before you get star

    However, we understand your need for help and we don’t want to leave you stranded. The good news is that there is a large, active community of users and developers who support the open-source version of WordPress—the version your site host uses. They may be better able to offer specific assistance for your color issue with the Elementor editor. Please visit the following URL to ask your question in their “how-to and troubleshooting” forum:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    We hope this information helps you in resolving your issue, and if you decide you want the additional support and features provided by our managed hosting, don’t hesitate to make the move. You can easily transfer your site to our WordPress.com managed hosting with our easy-to-use migration plugin.

    Best of luck, and do let us know if there’s anything else you need help with.

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