Colors & background option no longer available

• 

  depretto · Member · Jan 15, 2021 at 11:02 am

  • Copy link
  • Add topic to favorites

  Hi, I’m Filippo.
  I can no longer find the “customizing> colors & background” button …
  is it no longer available following an update? How can I solve the problem?
  Thanks in advance, best regards
  Filippo

  The blog I need help with is: (visible only to logged in users)

• 

  justjennifer · Member · Jan 15, 2021 at 11:40 am

  • Copy link

  Hello Filippo, with your Business plan upgrade you have 24/7 Live Chat available when you post through the contact form at https://wordpress.com/help/contact or by clicking on the large question mark located in the lower right corner in any of your site’s dashboard pages.

  However, I’ve also flagged this thread for Staff attention and assistance. Thanks for your patience while they get back to you

• 

  staff-mckluskey · Staff · Jan 15, 2021 at 12:27 pm

  • Copy link

  Hi Filippo,

  Hever theme does not offer color customization, but with your plan, you can use custom CSS to change that.
  As @justjennifer mentioned above, it’s best if you reach out via live chat with some more details, and our support team will help you out :).

• 

  depretto · Member · Jan 15, 2021 at 1:47 pm

  • Copy link

  Hi @justjennifer staff-mckluskey thanks for the quick replies! It must have been after the last update because the other day my background was black and today it is white … I’ll arrange the CSS modification, thanks for your attention; kind regards.
  Filippo