Colour font option disappeared?!

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  wolfe71 · Member · Dec 18, 2020 at 12:19 am

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  I haven’t logged into my WordPress site for a while but when I did today the option to change the font colour has disappeared. Which seems very odd!
  Wondered if others have experienced this, and whether there is a quick fix. The other standard options such as using bold, italics, bullet points, etc, are all still there and working as expected

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  kokkieh · Staff · Dec 18, 2020 at 9:42 am

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  Hi there,

  On what site are you working?

  You can change the color for specific words/phrases in a paragraph block using the block toolbar:

  https://wordpress.com/support/wordpress-editor/blocks/paragraph-block/#text-color

  And you can change the text or background color for an entire block from the editor sidebar:

  https://wordpress.com/support/wordpress-editor/blocks/paragraph-block/#color-settings

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  wolfe71 · Member · Dec 21, 2020 at 12:23 am

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  Hi,

  Thanks for responding. I was trying to update my http://www.lyricslinger.co.uk site, which is hosted on WordPress.

  I don’t have that downward arrow on my block toolbar. I’ve always been able to use the toolbar previously to change colours. Based on your comment it sounds like a WordPress fault rather than a deliberate change that they have made.

  Guess I may need access to a Helpdesk tech support person to investigate further?

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  staff-totoro · Staff · Dec 21, 2020 at 1:49 am

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  Hi there,

  The site lyricslinger.co.uk appears to be a self-hosted WordPress (also called “.org”) site hosted on Siteground Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/lyricslinger.co.uk+dns

  To clarify, we are not the only providers of WordPress sites, and Siteground also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!

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  wolfe71 · Member · Dec 21, 2020 at 10:29 pm

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  Ok, thanks for confirming. I’ll try Siteground

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  supernovia · Staff · Dec 22, 2020 at 3:17 am

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  Since this is related to font colors, you can also try reaching out to your theme support (if it’s for the full site) or for the editor, try here:
  https://wordpress.org/support/forums/

  Cheers!