Colours not updating in Preview or Site

  • Unknown's avatar
    gamsatsavvy · Member ·

    Afternoon,

    I’m having trouble getting my site colours to update – either in Preview or the lunched site itself. I’ve updated the background colours in the Customizer, hit save, and while the updates are reflected in the customizer screen while I’m editing, when I hit ‘preview’ the colours of the site show as the theme’s default.

    I’ve tried clearing cache, undoing and re-doing the changes, trying a different browser etc but no luck. I’m also only using the free site, i.e. no plugins to interfere in theory! Using the Barnsbury theme if that sheds any light… Any help much appreciated.

    Thanks

  • kokkieh · Staff ·

    Hi there,

    Is this on https://tutoringlots.wordpress.com/?

    It looks like the cache was just a bit stuck on our end. I cleared that for you manually, and your custom colors now appear for me.

    Let us know if you have any more issues with this.

  • Unknown's avatar
    juliamdupuis · Member ·

    I’m having a similar issue, but the new colours show up in the preview, just not when I visit the site from the front end. Also using Barnsbury. I’ve also tried clearing the cache and no luck. My site is soilsalivecomposting.ca. Thanks!

  • staff-doublebassd · Staff ·

    Hey @juliamdupuis,

    We would love to assist you, but in order to keep threads on topic and prevent the OP from receiving email notifications, I wanted to see if you could create a new post?:

    https://en.forums.wordpress.com/?new=1

    Feel free to add the modlook tag to the thread so staff can respond immediately.

    Thanks!

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