Column width adjustment and links not functioning after update to 5.3

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  lipsunglasses · Member · Nov 15, 2019 at 1:51 am

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  After updater to 5.3, I cannot customize columns or add links to images in columns, rendering my editor severely limited. Has anyone else experienced this issue?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Nov 15, 2019 at 8:01 am

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  Hi there,

  I’m not aware of any other reports of this issue, so most likely it’s a plugin on your site that’s not compatible with the latest version of WordPress.

  Please contact live chat support at https://wordpress.com/help/contact so we can help you troubleshoot this.

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  lipsunglasses · Member · Nov 15, 2019 at 8:37 am

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  Hi. Thanks for replying. I don’t see any live chat option in that link you sent. Can you point me in the right direction to start the live chat please? Thanks

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  justjennifer · Member · Nov 15, 2019 at 8:55 am

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  Hi there, if you are logged in with the account that purchased the upgrade, the LiveChat option is available when the button at the bottom of that form says “Chat with us” Otherwise, it will say “Email us”. Let us know if you don’t see either of those options.

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  staff-mckluskey · Staff · Nov 15, 2019 at 9:07 am

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  Sure, if you go to https://wordpress.com/help/contact and write your issue you’ll be rerouted to Live Chat automatically. This is what you will see: https://cld.wthms.co/0ICles

  The button will become active once you’ve typed your message.