Columns disappeared after Business Plan update

  • Unknown's avatar
    rjweapon · Member ·

    Hello,

    After updating from a premium to a business account, we lost the two-column post format that we’ve been using for years. Our website is now displaying only a single column of latest posts vertically, instead of two posts side by side. It is the Newsy theme (a retired theme) which does not appear to have any layout options anymore. Can this be fixed?

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    When you convert your site to our Business plan, it can sometimes reset a few settings on your site. This is not an issue with our current themes, but can be an issue with our older/retired themes, such as Newsy.

    However, there is a setting on your theme to set the two column homepage layout here: https://attackthesystem.com/wp-admin/themes.php?page=theme_options

    Click to view image

    Does that do the trick?

  • staff-totoro · Staff ·

    Hi again,

    I forgot to mention that this is the support forum for our free sites, but your Business Plan upgrade includes priority live chat support that you can access 24 hours a day (except major holidays)

    With this in mind you are encouraged to reach out to us here, and we can take a closer look at your issue in realtime. No need to wait for a reply in the forums: https://wordpress.com/help/contact

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