.com disapeared

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  miaminaturalpet · Member · Oct 23, 2014 at 8:02 pm

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  Hello where did my site go? I cant find it
  http://Www.miaminaturalpetcare.com

  It became.me but I don’t want .me i want .com
  What can i do? Please

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Oct 23, 2014 at 11:01 pm

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  Hi there,

  I see that Brooke has replied to you regarding this. It looks like a chargeback was received on your account. This occurs when a charge to renew your domain upgrade was disputed.

  Please reply to her and you should be able to clear this up.

  Thank you!

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  miaminaturalpet · Member · Oct 24, 2014 at 11:49 am

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  Hello thanks for your reply. I would like to pay the $25 renewal fees and get my site http://www.miaminaturalpetcare.com back online.
  But I don’t know how to do. You have my credit card on file.
  Please let me know thanks a lot
  Justine Parry

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  gracejiyoung · Member · Oct 24, 2014 at 6:00 pm

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  Hi there,

  I have sent you the payment to renew: miaminaturalpetcare.com.

  Please let me know once the payment has been made and I can add it to your account.

  Just a note, I see that the chargeback has been resolved.

  Cheers!

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  miaminaturalpet · Member · Oct 24, 2014 at 11:18 pm

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  Hello thank you, i paid about 3 hours ago, how ling before the site is back online?
  Thank you

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  gracejiyoung · Member · Oct 24, 2014 at 11:59 pm

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  Hi there,

  It has been restored! If you want to update your primary domain (miaminaturalpetcare.me) please go to Store > My Domains in your Dashboard.

  Do you still want to keep your other domain: miaminaturalpetcare.me?

  If you want to cancel it, please note that this is different from other upgrades and is stated during the purchase process.

  Canceling a domain at this time means you completely give up ownership of the domain. There is no guarantee the domain will become available to re-register after cancellation.

  You are welcome to keep your domain with us and update the nameservers to point to another hosting provider by following this guide:

  Change a Domain’s Name Servers

  After 60 days from the date of purchase or registrant contact information change, you may also transfer your domain to another registrar by following this guide:

  Transfer a Domain to Another Registrar

  If you would like to completely cancel your ownership of the domain name, please reply to confirm.

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  miaminaturalpet · Member · Oct 25, 2014 at 12:51 pm

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  Hello thank u
  Yes i dont want miaminaturalpetcare.me
  I dont care about this domain
  But i want to keep miaminaturalpetcare.com
  It’s the one i had originaly.
  I really don t know how and why the .me showed up

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  gracejiyoung · Member · Oct 27, 2014 at 5:50 pm

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  Hi there,

  I have canceled it and provided you a full refund. Please note that it may take up to a week for the refund to show up in your bank account.

  Cheers!

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  miaminaturalpet · Member · Oct 27, 2014 at 8:42 pm

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  Thanks

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  gracejiyoung · Member · Oct 27, 2014 at 9:19 pm

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  You’re welcome!

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  miaminaturalpet · Member · Nov 4, 2014 at 2:46 am

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  Hello,
  It seems to be still some problems when i try to see my website online.
  http://Www.miaminaturalpetcare.com is not working properly. Now i see “warning domain mapping upgrade not found…”

  Please let me know what i should do?
  Thanks, Justine Parry

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  gracejiyoung · Member · Nov 4, 2014 at 3:13 am

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  Hi there,

  I am able to see it here without any warnings:

  

  Can you please try clearing out your cache and cookies using the guide below?

  Solve Common Browser Issues