Comment Box Issues
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My comment box isn’t functioning properly. Visitors have let me know that the only way they can comment is via Reader. I’ve also noted that it’s displaying weirdly for me. The last two days an option to logout appears for me. I’ve explored the settings and am at a loss.
The blog I need help with is: (visible only to logged in users)
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Hi @jonettaallen, I tested your site on my setup (laptop with Chrome as well as an iPhone) Could you get a screenshot of what you’re seeing and update us here? Also, can you let us know what platform and browser you’re using? (like iPhone/Chrome for example).
Also, I noticed you’re using the Mobile Theme for your site, instead of the theme’s built-in responsive design. Is that intentional? I’m wondering whether that’s a factor, especially if you’re only seeing it on mobile. Thanks!
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I use Safari. I’ve not change my theme since I set it up five years ago. I access my site via my iPad 99% of the time. This is not the reason for the problem suddenly cropping up. Visitors started alerting me to the problem on Saturday and today I can’t post a comment.
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Hi there,
I’ve taken a moment to check your site, and from my end, the comment box appears to be functioning correctly. However, sometimes browser-related issues can cause these types of discrepancies. I would recommend clearing your browser’s cache, as this can often resolve display or functionality problems. Here’s how you can do that: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache
If the issue persists, it would be very helpful if you could share a screenshot of what you’re seeing on your end. This will allow us to investigate further and provide more accurate assistance.
Thank you for your patience and understanding. We’re here to help, so please don’t hesitate to let us know if you have any other questions or concerns.
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