Comment publishing issue

  • Unknown's avatar

    Comment arrives by email, but not in my comments section on the dashboard
    Hello, I’m new to the blog and have received a comment on one of my posts, but it isn’t showing up in my comment moderation section on the dashboard. I received an email telling me, that has the commenter’s name and email address and a link to the page on my blog where they commented, but nothing else. There’s nothing showing in my actual blog settings. I’ve been through the help section to no avail. Any ideas? Most appreciated – sonmicloud.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Sorry if this is a rather silly question, but have you checked the actual blog post and see whether the comment showed up there? This might help find out what’s going on.

  • Unknown's avatar

    Hello, yes I have, and it’s not just there, in fact I’ve left a comment of my own to copy and paste the left comment because it was so nice and my first one. There’s a box underneath the comment box form which seems to allow comments to be made that get published instantly, I used that. If anyone could have a look at my blog for me that might help. Do you think it could be a problem with the theme? Many thanks thanks for helping, I feel new and lost :/

  • Unknown's avatar

    What does the email actually say? If the comment is spam, it’s probably in the spam folder.

  • Unknown's avatar

    It says this:

    Name: upinvermont
    Email: (I’m keeping this private of course)
    Website: http://poemshape.wordpress.com/
    Comment: Hey! This really isn’t bad. Did you write this?

    Thime: January 19, 2014 at 6.40pm
    IP Adress: 64.223.106.223
    Contact Form URL:

    Sent by a verified WordPress.com user.

    And that’s ity. It isn’t in my spam folder, or any other folder either. Thank you raincoaster. I’m lost :/

  • Unknown's avatar

    Update – I’ve removed the contact form from every post as I suspect there’s an issue with that specifically. Now, there’s just a line that says “leave a comment” . I’ve ticked the boxes saying I still want to moderate the comments first, and I believe people still have to leave an email address. I just need someone to leave a test comment now so I can see if the problem is resolved, so if either of you could do that I’d be most gratefull. Here’s my blog address – http://sonmicloud.wordpress.com

    Thank you – Sonmi.

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