Comment responses deleted, suggest change in UI

  • Unknown's avatar
    gidonariel · Member ·

    From time to time, after replying to a comment on my blog, I click “Save ” or “Submit” or whatever that button says, except that it says “Cancel” and I lose my whole comment:-(

    This might have to do with me being a lefty.

    I strongly recommend that the user interface change here, maybe putting both buttons next to each other on the right side, maybe eliminating the cancel button altogether (if you want to cancel, just refresh the page), maybe a popup after clicking “cancel” that says something like “are you sure you want to delete what you just wrote?”

    Is this the right place to submit this suggestion?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    You are posting to the wrong support forum.

    holylandbiblebee.com is a wordpress.ORG software install on paid hosting hosted by Unified Layer, not by WordPress.COM
    Name Servers:
    ns2.hostmonster.com
    ns1.hostmonster.com

    We provide support only for wordpress.COM hosted sites. We cannot provide support for sites that are not on our servers. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
    (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/

    The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    re: Jetpack support
    Some Jetpack solutions are here http://jetpack.me/support/
    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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