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  anuheaikauatuahine · Member · Oct 7, 2023 at 11:06 pm

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  I got this message from someone who has been trying to leave comments on my blog:

  ‘I thought I’d let you know I can’t comment on your blog anymore. It requires a log-in, but won’t let me log in! I have this same problem on at least two other blogs, and all of the problem ones are WordPress blogs.’

  She’s always been able to comment before. Can anyone help me with this? Thanks so much.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  anuheaikauatuahine · Member · Oct 7, 2023 at 11:08 pm

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  This is another message I got from my reader:

  “I  am not aware that I have A WordPress account, so I can’t log out of it. Using Safari on my MacBook is my only available devise and browser. It used  to work just fine”

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  supernovia · Staff · Oct 8, 2023 at 11:10 pm

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  Hey there @anuheaikauatuahine, thank you for letting us know. We’ve passed this feedback to developers, but in the meantime can you have them try clicking the mail icon? They should be able to enter their name and email there.

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  anuheaikauatuahine · Member · Oct 9, 2023 at 2:52 am

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  Thanks so much for your help… I’ll pass on this info to my reader.

  Mokihana

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  supernovia · Staff · Oct 10, 2023 at 6:27 pm

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  @anuheaikauatuahine – just letting you know we’ve shared this with our developers, and they’ve implemented a fix that should help your users. Let us know if you get further feedback on this!

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  catrinadenker · Member · Oct 11, 2023 at 2:14 pm

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  I have the same problem on my blog https://www.keeponrunning.net/

  People have problems commenting. How can I fix it?

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  anuheaikauatuahine · Member · Oct 11, 2023 at 3:45 pm

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  Whatever the staff did yesterday fixed my problem. I hope it fixes yours as well.

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  anuheaikauatuahine · Member · Oct 11, 2023 at 3:46 pm

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  Please thank the developers…. my reader can now leave a comment!

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  dpschramm · Member · Nov 15, 2023 at 3:27 am

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  Glad to hear the issue was resolved for you.
  
  I’m having issues posting comments to the WordPress Blog myself. Here’s the support topic in case anyone else is running into the issue as well: https://wordpress.com/forums/topic/issue-posting-comment-to-wordpress-com-blog/

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  supernovia · Staff · Nov 15, 2023 at 1:56 pm

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  @anuheaikauatuahine thank you – missed your thanks here but we appreciate it!

  @dpschramm we’ll close this thread since it’s about an issue we’ve resolved, but we’ll follow up with you on your thread. Cheers!