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Forums / Comments and Passwords? Log-in or out.

Comments and Passwords? Log-in or out.

  • Unknown's avatar
    beckylindroos · Member · Jun 26, 2023 at 3:44 pm
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    • Add topic to favorites Add topic to favorites

    I’m a Premium user but I can’t find the Happiness help or engineers or whatever they are. (I saw that link one time.)

    Passwords and comments – I can only create blogs – I can’t “comment” on either my own or other bloggers pages. I type, I click post. the place for the password pops up and Safari tells me to choose a strong password.

    If I don’t do that and try my old one I’m blocked.
    If I do it and try this new 16-digit one I’m blocked.
    I can only post blogs and entries.

    I go through 2 or 3 types of password checks and I finally just get routed back to the page. Sometimes it says “It looks like you’ve already posted that” and the click will send me back to the page but my new comment isn’t there.

    I appear to be logged in when this happens but I might not be because it tells me I’m not.
    But when I go to the Help page it asks me to log out. –

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member · Jun 26, 2023 at 7:12 pm
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    Hello there!

    For assistance with your Personal Plan, you can visit our helpful page at https://wordpress.com/help. This page includes various resources such as our answer helper, a link to the forums where you can seek support from the community, and an option to reach out to us via email.

    To better understand and address your issue, could you kindly provide us with the details of your operating system, browser, and their respective versions? Additionally, have you tried using a different browser to see if the problem persists? Moreover, it would be helpful to know which other blogs you are attempting to comment on.

    Once we have this information, we’ll be in a better position to provide you with more specific advice and guidance.

    Thank you so much for your cooperation and feel free to reach out if you have any other questions.

  • The topic ‘Comments and Passwords? Log-in or out.’ is closed to new replies.

Tags

  • account
  • payment
  • wpcomhelp
  • wpcompersonal

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from beckylindroos

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