Comments are not appearing

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  btenn4 · Member · Sep 13, 2014 at 11:07 am

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  If I post a comment on probasketballtalk blog, the comment appears on my screen, but it does not appear for others to see it. I’ve tried multiple times, but each time the comment remains hidden from others. What do I need to do to make it visible?

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  pcosta88 · Member · Sep 13, 2014 at 11:12 am

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  Hello!

  Please provide a link to the site in question.

  A couple follow-up questions:
  1. Are you the administrator for the blog?
  2. Are you a follower for the blog?
  See here for user roles: http://en.support.wordpress.com/user-roles/

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  btenn4 · Member · Sep 13, 2014 at 12:44 pm

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  Hello!

  The link is: http://probasketballtalk.nbcsports.com/2014/09/13/andre-drummond-hits-a-seated-half-court-shot-video/comment-page-1/#comment-387305

  I just posted a comment on that website at the bottom of the page, my comment appears on my screen but if I refresh the page or look from a different computer it says “No comments” on that page.

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  pcosta88 · Member · Sep 13, 2014 at 4:18 pm

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  Hm Couple things:
  1. I posted on the site and I am able to see the comment even if I refreshed the page.
  2. When I click on the comment link beneath the picture none of the other comments display. It could be that the editor has turned off commenting yet displayed a comment counter.
  3. The website in question used WordPress VIP and this forum site is for WordPress.COM users, however, it may be possible to troubleshoot.

  Possible Solutions
  1. a. Clearing your browser cache and cookies
  b. Using the browser with all extensions or add-ons disabled
  c. Updating the browser to the latest stable version http://browsehappy.com/
  d. Confirming third party cookies is enabled on the browser
  e. Confirming JavaScript is enabled and updated.
  http://www.enable-javascript.com/
  f. Confirming Flash is updated and if required installing the latest version of Flash
  g. Resetting your router and modem and rebooting your computer
  then logging in using the secure https:// log-in
  http://en.support.wordpress.com/https/
  h. Try another browser

  2. Contact the editor of the Blog. See if the problem is on their end.

  3. If it is on your end consider contacting Akisment http://akismet.com/contact/ as your comments maybe marked as spam.
  See also a thread with a similar theme:
  https://en.forums.wordpress.com/topic/i-cannot-comment-on-cnns-belief-blog?replies=15