comments being blocked as spam

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  richardson4lisa · Member · Feb 10, 2018 at 12:00 am

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  All of my comments are being blocked as spam. How do I fix this?

  The blog I need help with is: (visible only to logged in users)

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  epoolman · Staff · Feb 10, 2018 at 12:03 am

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  Hi richardson4lisa, it looks like you are using WordPress but you are not hosted here at WordPress.com.

  These forums are for WordPress.com websites hosted here at WordPress.com. For self-hosted WordPress.org websites, such as yours, I would suggest asking for help in the volunteer-based WordPress.org forumshttps://wordpress.org/support/.

  Difference between WordPress.com and WordPress.org

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  kokkieh · Staff · Feb 12, 2018 at 6:09 am

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  Hi there,

  On what site(s) is your comments getting spammed? If it’s on WordPress.com sites, it’s possible Akismet is blocking your comments by mistake. Please contact Akismet support directly for help with that:

  Contact Us

  @epoolman

  I think it’s pretty safe to assume someone won’t be reporting their comments being spammed on their own site. If someone’s comments are being spammed on WordPress.com sites, it’s a WordPress.com issue, regardless of where the person’s own site is hosted.

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  epoolman · Staff · Feb 12, 2018 at 8:38 am

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  That makes sense @kokkieh! I guess I just understood it wrong – that comments on her website is all being marked as spam. Dankie!

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  kokkieh · Staff · Feb 12, 2018 at 10:36 am

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  If you’re unsure it’s never a bad idea to ask clarifying questions. That rather than guessing :)

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  richardson4lisa · Member · Feb 12, 2018 at 2:49 pm

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  The anit spam plugin wasn’t compatible with Jetpack. I had to uncheck the comments box in Jetpack and that fixed it.

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  kokkieh · Staff · Feb 12, 2018 at 5:33 pm

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  Thanks for letting us know.