Comments being emailed from form, but not showing under post

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  sarahanne40 · Member · Apr 5, 2012 at 11:34 am

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  Hello, I am having a problem, where the comments form which I use under my posts is being used by my readers (and I am being emailed to tell me a comment has arrived), but they are not showing on the blog. I have checked to make sure they haven;t been shiped over to Spam (even though I recieved the email), and they are not there either. It happened the other day and wrote it off as a commetn being deleted, but it’s happened again today. I am currently using the Comet theme by frostpress if that helps… I am not all that technological, so some dumbing down would be of help :). Thanks.
  Sarah

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Apr 5, 2012 at 12:02 pm

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  Are they in moderation? Go to your Dashboard and then Comments and see if you need to Approve them.

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  sarahanne40 · Member · Apr 5, 2012 at 1:33 pm

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  No, they are not showing at all, not in spam, pending or on my iphone app either. Thanks though. Any other suggestions people? :)

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  timethief · Member · Apr 6, 2012 at 1:42 am

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  Please try posting here > http://iphone.forums.wordpress.org/

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  sarahanne40 · Member · Apr 6, 2012 at 6:42 am

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  Hi, this is a problem with the main dashboard. The fact that iPhone app is also not showing these comments is really just part of the larger problem. Any suggestions anyone? Thanks Sarah

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  sarahanne40 · Member · Apr 19, 2012 at 7:53 pm

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  Hello, just an update that I am still having comments emailed to me, but I still cannot find them in the dashboard/comments anyway :/ this is very frustrating as it seems to my readers that I’m ignoring the comments! Help please!!

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  timethief · Member · Apr 19, 2012 at 8:00 pm

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  Is this the blog in question? http://sarahanne40.wordpress.com/
  Note I have flagged this thread for Staff attention.

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  staff-blorbo · Staff · Apr 19, 2012 at 8:01 pm

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  Can you please give me the name of one of the missing commenters?

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  sarahanne40 · Member · Apr 19, 2012 at 8:56 pm

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  Sorry the blog experiencing the problem is my other one at http://blondegirlbeauty.com, and my last commenters name was Veronica. If you need any further details please let me know, searched all through the spam and nothing there, I can’t see anything ticked in the discussion panel which would make comments invisible. It’s frustrating seeing feedback when you can’t message back :(

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  sarahanne40 · Member · Apr 19, 2012 at 8:56 pm

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  BYE this was the commenters name that I was emailed by wordpress

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  staff-blorbo · Staff · Apr 19, 2012 at 9:51 pm

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  I don’t see either Veronica or BYE.

  Are you saying that BYE was listed as the commenter’s name?

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  sarahanne40 · Member · Apr 20, 2012 at 6:27 am

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  Typo, this was meant to be BTW (by the way). I have the email sent from my blog from the comments section if you want me to forward it to you. It came with her name, website and comment. I have checked her email and she is a genuine blogger (albeit she doesnt use WordPress), in fact she is one of my twitter followers, so definately not spam. Thanks

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  staff-blorbo · Staff · Apr 20, 2012 at 7:21 am

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  Yes, please. I’ll send you an email from our support system shortly. Please reply with a copy of the email you received.