Comments being emailed from form, but not showing under post
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Hello, I am having a problem, where the comments form which I use under my posts is being used by my readers (and I am being emailed to tell me a comment has arrived), but they are not showing on the blog. I have checked to make sure they haven;t been shiped over to Spam (even though I recieved the email), and they are not there either. It happened the other day and wrote it off as a commetn being deleted, but it’s happened again today. I am currently using the Comet theme by frostpress if that helps… I am not all that technological, so some dumbing down would be of help :). Thanks.
SarahThe blog I need help with is: (visible only to logged in users)
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Are they in moderation? Go to your Dashboard and then Comments and see if you need to Approve them.
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No, they are not showing at all, not in spam, pending or on my iphone app either. Thanks though. Any other suggestions people? :)
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Hi, this is a problem with the main dashboard. The fact that iPhone app is also not showing these comments is really just part of the larger problem. Any suggestions anyone? Thanks Sarah
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Hello, just an update that I am still having comments emailed to me, but I still cannot find them in the dashboard/comments anyway :/ this is very frustrating as it seems to my readers that I’m ignoring the comments! Help please!!
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Is this the blog in question? http://sarahanne40.wordpress.com/
Note I have flagged this thread for Staff attention. -
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Sorry the blog experiencing the problem is my other one at http://blondegirlbeauty.com, and my last commenters name was Veronica. If you need any further details please let me know, searched all through the spam and nothing there, I can’t see anything ticked in the discussion panel which would make comments invisible. It’s frustrating seeing feedback when you can’t message back :(
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I don’t see either Veronica or BYE.
Are you saying that BYE was listed as the commenter’s name?
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Typo, this was meant to be BTW (by the way). I have the email sent from my blog from the comments section if you want me to forward it to you. It came with her name, website and comment. I have checked her email and she is a genuine blogger (albeit she doesnt use WordPress), in fact she is one of my twitter followers, so definately not spam. Thanks
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Yes, please. I’ll send you an email from our support system shortly. Please reply with a copy of the email you received.
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