Comments closed on WordPress Reader, but working on browser

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  lindseyhabets · Member · Oct 16, 2023 at 6:28 pm

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  Hi all,

  My site is a self-hosted WordPress blog and it was brought to my attention last week that my comments seem to be closed on the WordPress.com WordPress Reader. It mentions ‘comments are closed’ under my post.

  However, when you go to my site directly via the browser, comments are open and working normally.

  Comments made via the browser do appear in the reader, but with the ‘comments are closed’ mention underneath and no option to post a new comment.

  I checked my settings and all seems to be normal:

  – Under Settings > Discussion I have ‘Allow people to post comments on new articles’ turned on.
  – And in the settings per each individual blog post I also have comments turned on.

  I tried switching to the Twenty Twenty-Two theme but the issue seemed to persist so I don’t think it’s theme related.

  What could be causing this issue?

  Thanks in advance!

  The blog I need help with is: (visible only to logged in users)

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  topdownjimmy · Member · Oct 22, 2023 at 4:16 am

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  I’m having the same issue.

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  topdownjimmy · Member · Oct 22, 2023 at 4:23 am

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  Oh I think I figured it out — in JetPack Discussion settings at wp-admin/admin.php?page=jetpack#/discussion, there’s a toggle for “Let visitors use a WordPress.com or Facebook account to comment.” I turned this on and (after a few minutes) leaving comments appears to be possible on Reader.

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  lindseyhabets · Member · Oct 24, 2023 at 6:19 pm

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  Thank you for the help! Unfortunately this doesn’t seem to work for me as I turned this option on over 24 hours ago and comments are not possible yet on Reader. Browser is still fine though.