Comments from my new WordPress showing in Reader

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  jtwhite5 · Member · Sep 3, 2013 at 5:14 pm

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  Hello – Within the past 2 days I had you guys transfer my wordpress.com subscribers to my new wordpress.org self hosted blog, wingandaprayerfarm.com. Since the transfer, I did a new post and now my subscribers are complaining that any comments to the posts are showing in their readers. Obviously, I want to fix this so that they just see the post itself in their reader. I need this fixed ASAP! Here is where I first learned that it was happening: http://www.wingandaprayerfarm.com/2013/09/02/work/#comment-1077

  Please Help!! Let me know if you need a log in to my new site. My old site was jtwhite5.wordpress.com

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Sep 3, 2013 at 9:00 pm

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  Hi Tammy – Hmm. The subscribers shouldn’t get comments unless they subscribed to the thread via the checkbox in the reply field. The particular subscriber on that thread who complained of this does not appear to be subscribed to any comments on your site, unless she has subscribed using a different email address than the one associated with her WordPress.com username.

  Is she the only one who has reported this, or are all your subscribers getting all the comments? Can you give me a couple example email addresses of people who are having this problem, so I can check?

  I note that she mentioned the RSS feed, which is different than subscriptions. I followed your feed, though, and there are no comments in it: http://www.wingandaprayerfarm.com/feed/

  You have a separate feed for comments here: http://www.wingandaprayerfarm.com/comments/feed/

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  jtwhite5 · Member · Sep 3, 2013 at 9:08 pm

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  She says it came up in her reader, which is her wordpress.com reader. My friend just subscribed today using the subscribe box on the sidebar and he is getting them in his wordpress.com reader too. His email is (email visible only to moderators and staff). Any idea why this may be happening?

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  jtwhite5 · Member · Sep 3, 2013 at 9:09 pm

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  it removed my friend’s email address. it was [redacted]

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  eurello · Staff · Sep 3, 2013 at 11:19 pm

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  Hi Tammy –

  Email addresses are redacted so that they’re not publicly visible on the forums, but I can still see it, so that’s fine. Thanks for the additional information – I’m checking with our Jetpack team about this, and will be in touch as soon as I have more info.

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  jtwhite5 · Member · Sep 9, 2013 at 1:38 am

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  Any Luck? Thanks

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  eurello · Staff · Sep 9, 2013 at 8:46 pm

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  Hi Tammy – I’m sorry, but I don’t yet have an update on this. I’ll let you know as soon as I do!

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  jtwhite5 · Member · Sep 18, 2013 at 2:37 pm

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  It looks like this person had the same problem: http://wordpress.org/support/topic/wordpresscom-reader-comment-issue?replies=5