Comments going to spam

  • Unknown's avatar
    ebaragirlwithbinoculars · Member ·

    Hi,

    Recently a lot of people have been telling me that my comments on their blogs/sites are going to the spam.. And I thought that its weird since they don’t have anything ‘spam-worthy’ if that makes sense…. Someone told me to contact the WordPress support for help and I’m hoping someone can help me fix this issue because its been going on for a while and its really annoying.

    One more thing, why are other peoples comments on my blog going to the spam even though I have turned off the comment moderatipn.

    Looking forward for some advice.

    Thanks,
    Ebar

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, you’ll want to go here https://akismet.com/contact/ tick the box next to “I think Akismet is catching my comments by mistake” and fill out the rest of the form using your WordPress.com account email address.

    Turning off comment moderation doesn’t turn off Akismet spam protection, which cannot be turned off on WordPress.com sites. If you find legitimate comments going to spam, then mark them as not spam so that Akismet learns. In order to identify spam, I recommend reading this guide: https://docs.akismet.com/general/spam-facts/

    More information at https://wordpress.com/support/comments/#unwanted-comments-and-comment-spam but post back to this forum thread if you have other questions about this.

  • Unknown's avatar
    ebaragirlwithbinoculars · Member ·

    Thanks Jennifer for your reply… I contacted them and I’m waiting for their reply.

    I hope they resolve my problem.

    Thank you once more😊

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