Comments Missing
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Hi there,
All of the comments from all past posts on my site buttonsoup.ca have disappeared. The page buttonsoup.ca/wp-admin/edit-comments.php shows zero total comments, though there should be hundreds.
My problem seems to be identical to the one discussed here which was not resolved on the forum but by an e-mail from a staff member.
Also, trying to leave a comment on my site returns this error message:
Catchable fatal error: Object of class WP_Error could not be converted to string in /home/content/57/8897657/html/wp-includes/formatting.php on line 1031
Not sure if these issues could be related.
Any help would be most appreciated.
Thanks!
The blog I need help with is: (visible only to logged in users)
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This thread in incorrectly tagged with modlook in the sidebar for WordPress.COM Staff support.
buttonsoup.ca is hosted by GoDaddy.com
Name Servers:
ns16.domaincontrol.com
ns15.domaincontrol.comThis is WordPress.COM support and we don’t provide support for WordPress.ORG software installs like yours as they are not on WordPress.COM servers.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
@allansuddaby since I worked on that issue and since it truly was rare, here’s what I recommend:
– fix the current error (We did not have an error on the other person’s issue)
– check your wp-admin comments section. If the comments are there you can troubleshoot accordingly, using the community resource at https://wordpress.org/support .
– If they are not there, please ask your host for a backup so you can restore it
Good luck! And again, note your issue can’t be exactly the same because you aren’t using WordPress.com, but your own copy of WordPress.org. Hope that helps.
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@timethief @supernovia Sorry, I was confused about the .org/.com thing. Thanks for your responses. Wish me luck!
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