Comments Missing from Notification

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  bookstooge · Member · Apr 23, 2020 at 8:09 am

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  Starting yesterday, April 22, the notification bell has been hit or miss for comments on my blog OR for when people to reply to my comments on other peoples’ blogs.

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Apr 23, 2020 at 8:42 am

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  Hi there, thanks for the report. I’ve also tagged this for staff. It is not necessary to comment in other user’s reports on this as well. Staff will post here when they have information on this issue. Thanks.

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  justjennifer · Member · Apr 23, 2020 at 8:44 am

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  Please see this thread where staff have advised they are aware of the issue and subscribe to that thread to receive further info.

  https://wordpress.com/forums/topic/all-my-comments-and-replies-are-not-coming-in-the-notification-bell-2/#post-3474493

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  bookstooge · Member · Apr 23, 2020 at 9:32 am

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  That particular issue is talking about an iOS notification issue, not a general website notification issue like I’m raising here. Thanks for commenting on all the other peoples issue. At least now we know you’re aware of it. We weren’t before.

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  staff-doublebassd · Staff · Apr 23, 2020 at 9:00 pm

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  Thank you for your patience. The comment notification issue (which incorporated general notifications, including mobile) has been fixed.

  Unfortunately, any comments made from April 21st at 9AM UTC, until today at 2PM UTC will not ever reappear.

  However, on your end, you can use this link to catch up on your conversations you may have missed:

  https://wordpress.com/read/conversations

  We apologize for any inconvenience this may have caused. Please let me know if you have any questions.

  Thanks,