Comments missing from Notifications

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  gastephen · Member · Apr 23, 2020 at 6:49 am

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  Hello

  In the last day or so I have stopped getting notifications via the bell icon in the WP top toolbar for Comments and Replies to Comments.

  I still get notification emails for comments (that is how I know they have gone missing from the toolbar area), but these don’t (and never have) included notifications of replies to comments on other blogs.

  Is there a problem with the toolbar notifications area and is it being addressed?

  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  bookstooge · Member · Apr 23, 2020 at 8:01 am

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  Chiming in here that I am experiencing the exact same issue. But it is at random. I’ll get some comments but not others.

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  justjennifer · Member · Apr 23, 2020 at 8:45 am

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  Please see this thread where staff have advised they are aware of the issue and subscribe to that thread to receive further info.

  https://wordpress.com/forums/topic/all-my-comments-and-replies-are-not-coming-in-the-notification-bell-2/#post-3474493

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  gastephen · Member · Apr 23, 2020 at 12:27 pm

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  thanks @justjennifer !

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  staff-doublebassd · Staff · Apr 23, 2020 at 9:59 pm

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  Thank you for your patience. The comment notification issue has been fixed.

  Unfortunately, any comments made from April 21st at 9AM UTC, until today at 2PM UTC will not ever reappear.

  However, on your end, you can use this link to catch up on your conversations you may have missed:

  https://wordpress.com/read/conversations

  We apologize for any inconvenience this may have caused. Please let me know if you have any questions.

  Thanks,

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  gastephen · Member · Apr 24, 2020 at 6:16 am

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  Many thanks staff-doublebassd !