comments not appearing on sidebar widget?

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  cmps · Member · Mar 25, 2015 at 6:26 pm

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  comments are appearing under the posts correctly, but no longer on the left recent commentd sidebar widget? Just happened today?

  The blog I need help with is: (visible only to logged in users)

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  cmps · Member · Mar 25, 2015 at 6:27 pm

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  cmps
  Member
  Mar 25, 2015, 2:26 PM

  comments are appearing under the posts correctly, but no longer on the left recent commentd sidebar widget? Just happened today?

  The blog I need help with is medicalexecutivepost.com.

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  thatrobyn · Member · Mar 25, 2015 at 7:29 pm

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  Hey there!

  I am seeing your comments in your left sidebar here:

  

  All seems to be working well. Is there a different area I should be looking? Please do direct me to the correct area, if I’m mistaken!

  Thanks much!

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  cmps · Member · Mar 25, 2015 at 8:08 pm

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  Hi Robyn,
  Yes, you noted where the comments last stopped.
  But, there are four more that appeared under the correct posts, but not the sidebar widget.
  Strange?
  Any thoughts?
  THANKS

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  cmps · Member · Mar 25, 2015 at 8:24 pm

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  This may be a date and timing error foisted upon us by the new platform interface. Now, even the auto – scheduled posts are appearing at incorrect days and times.

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  thatrobyn · Member · Mar 25, 2015 at 11:07 pm

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  Hey there!

  I will work on the comment/display issue for you. It’ll take a bit of time, as I need to submit a ticket. However, one of us will get back to you and let you know when we have a solution.

  In the meantime, would you set your blog’s time zone in the settings:
  https://healthcarefinancials.wordpress.com/wp-admin/options-general.php

  Please explain further what you mean by, “Now, even the auto – scheduled posts are appearing at incorrect days and times.” What is the discrepancy between when you’ve scheduled a post, and when/where it appears?

  Thanks again!

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  cmps · Member · Mar 26, 2015 at 12:11 am

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  HI again. The time zone was my first check.
  Now, the post timing mechanism is askew, too.
  Thanks. ANN

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  cmps · Member · Mar 26, 2015 at 3:25 pm

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  Comments just stopped appearing in sidebar widget – out of blue.
  Thanks. ANN

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  thatrobyn · Member · Mar 26, 2015 at 5:52 pm

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  Hello there!

  I just heard back from one of our developers who found the issue, and are fixing it now. It will take about an hour for the comments to sync, however. Could you look after that time, and let me know how things are looking for you?

  Many thanks!

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  cmps · Member · Mar 26, 2015 at 6:09 pm

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  ROBYN,
  All is well.
  THANK YOU SO MUCH.
  Ann

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  thatrobyn · Member · Mar 26, 2015 at 6:12 pm

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  Fabulous! Thanks so much for following up, and for your patience :)

  All the best to you.