Comments not being posted and invite issues

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  rakshabhandarikrishna · Member · Apr 27, 2020 at 6:33 pm

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  I have had a number of people say that the comments they post vanish and I also don’t see the comment at my end to approve. Also, they are finding it hard to accept my invites to follow my blog as they are told to create an account or such. These are all deterrents. Could you please let me know what is going on and how to address them.

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  staff-zinnia · Staff · Apr 28, 2020 at 2:21 pm

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  Hi –

  I’d love to take a closer look at this. There are 3 different sites on your account. Which one are you having this issue on? Thanks so much :)

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  rakshabhandarikrishna · Member · Apr 28, 2020 at 5:25 pm

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  The site with which I have been having issues is RBKsrealm.wordpress.com
  Thanks for looking into this.

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  staff-doublebassd · Staff · Apr 29, 2020 at 1:33 am

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  Thank you for your patience. The comment notification issue has been fixed.

  Unfortunately, any comments made from April 21st at 9AM UTC, to April 23rd at 2PM UTC will not ever reappear. Were these the times that users were commenting?

  However, on your end, you can use this link to catch up on your conversations you may have missed:

  https://wordpress.com/read/conversations

  We apologize for any inconvenience this may have caused. Please let me know if you have any questions.

  Thanks,