Comments not posting/freezing on my readers
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I have just been told by two separate people that they can’t leave comments on my blog. They both said the screen basically freezes and goes blank after they submit it. Any advice? I DO have the “allow comments” boxes checked and haven’t changed anything else. I’ve been using this blog for years and have never had this problem.
Thanks!
The blog I need help with is: (visible only to logged in users)
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I just successfully left this comment on your blog: “Test comment due to your post in the wordpress.com support forum”
I believe this is caused by a browser issue. They may be using IE9 BETA browsers. If so I suggest they try another browser. Here are troubleshooting techniques they can try http://onecoolsitebloggingtips.com/2010/10/18/blogging-and-troubleshooting/
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I am using IE7 still and I can’t post a test comment to it either… I also tried with Google Chrome and no luck. This is weird!
Which blog post did you leave a comment on? They are almost all password protected. Were you able to find an old one? I believe I have my profile to link to my main blog… http://www.stollmyheart.com …that’s the one causing me problems.
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I just left one as well on the tomorrow post.
These sorts of issues can also be caused by internet overloads, issues at an ISP, or malfunctioning invisible proxy servers used on the internet to reduce bandwidth usage.
My suggestion is to, as Timethief suggests, clear your browser cache and cookie and try again to see if that clears up the issue. Sometimes a corrupt cache file or cookie can cause these sorts of issues.
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Ok, I just saw your comments on the “tomorrow” post. It seems like the two more recent posts are the ones with major issues… I’ve had a few hundred people reading and now I’ve gotten a lot of messages that no one can post to those two more recent posts. All are using various browsers and a few have tried multiple browswers and it still doesn’t work…
Should I contact the support desk people?
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I wonder if it happned when I got online using the hospital wifi?!?!?!?! I’ll try clearning it out and trying again! Thanks!
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Open those posts in the post editor, and in the “discussion” module make sure that the post is set to allow comments.
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Ok, I just tried clearning cache and the cookies…rebooted IE and still not working. All buttons are set to allow comments. We were recently at the hospital and I used their WIFI…oddly enough, all comments prior to that (such as the “tomorrow” post) worked and posts/comments since leaving the hopsital aren’t. I’m pretty computer illiterate. Is there anything else I can try?
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I just noticed it’s only happening for password protected posts. I turned off the password requirement for my most recent post and it’s working….?????
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