Comments not showing

  • Unknown's avatar
    grasswire · Member ·

    I have a following problem with comments.
    I received two comments to one of my posts but they are not visible on site (I don’t have moderated comments). If I click on the link in my dashboard to view the comment, it is visible but on a “nonexistent” post: it appears under a photograph from another post.

    To make things more clear, it does not appear under another post but under part of another post (photo) that is not accessible as such otherwise. And I can only see the post if I edit comments from my dashboard, the comment doesn’t show publicly or if I copy the link to the comment in a new browser window.
    And if I post a comment myself it works properly and it worked for previous commentators as well.

    Does this sound familiar to anyone?
    Does anyone have any idea how I could move the two posts to their proper location? I tried to do that but failed.

    Thanks for your help!

  • Unknown's avatar
    raincoaster · Member ·

    I think you need to send staff a feedback from your dashboard. It sounds like a technical issue that needs their intervention.

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