Comments not visible to public

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  devedawg · Member · Mar 6, 2021 at 10:38 pm

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  An upgrade in late 2020 rendered comments unviewable by the public on my 10-year-old site – past & current comments are not visible. Where might I find help, I am not a techy at all! TIA!

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  jcusitar · Member · Mar 6, 2021 at 10:48 pm

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  We will need the site URL to see what problem is occurring.

  Also, I should mention that these forums are for supporting websites hosted by WordPress.com. If the site is not hosted at WordPress.com then we can’t help here. There is a separate entity for websites hosted elsewhere but running open-source WordPress software, that is WordPress.org. Their support forums are at: https://wordpress.org/support/forums/

  Also, here is a link that discusses the differences between WordPress.com and WordPress.org: https://wordpress.com/support/com-vs-org/

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  devedawg · Member · Mar 7, 2021 at 12:43 am

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  ah! Got it, thank you, I didn’t know the difference. Wish I had hosted with WP and not Godaddy! TY.

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  jcusitar · Member · Mar 7, 2021 at 12:52 am

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  You can always switch if you want, there’s plenty of benefits to hosting with WordPress.com, like all that technical stuff being be handled for you.

  Check out these links for pricing and plan information:
  https://wordpress.com/pricing/
  https://wordpress.com/support/plan-features/

  Here’s some information about what the process of moving your site over would look like: https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/